‘A hidden gem’, ‘quirky’, ‘a fresh and modern décor with the right touch of old Arabic’, are just some of the positive guest reviews that have taken Southern Sun Al Manzil Hotel to the top of TripAdvisor’s Popularity Index – making it the Most Popular Hotel in Dubai, just three short years since it first opened its doors to guests in the emirate’s highly competitive hospitality market.
The popular tourist website, which measures overall traveller satisfaction based on ratings, reviews and other sources, ranked Al Manzil Hotel at the top of a list of 370 hotels in Dubai – a significant and impressive result being the only four-star hotel to feature in the Popularity Index’s top 10 properties. The hotel was also voted the Top Business Hotel in Dubai in the TripAdvisor Business Popularity Index 2009, a position it continues to occupy.
“Achieving the No 1 position on TripAdvisor’s Popularity Index is a sought-after recognition of our efforts as it is based on our customer’s reviews, and their valued feedback is confirmation of our commitment to excellence in our service product,” said Richard Weilers, Managing Director Southern Sun Middle East. “While Southern Sun has garnered numerous industry accolades in the past few years, receiving this vote of confidence from our guests is a strong incentive to our staff to keep up the good work and maintain the reputation we have been building since we entered the market in 2007,” added Weilers.
Al Manzil Hotel is one of two 4-star deluxe hotels operated by the award-winning hospitality group, Southern Sun, located in the atmospheric Old Town District of Dubai.