National Bonds Corporation PJSC launches dedicated Customer Service Team for handover of Skycourts project

National Bonds Corporation PJSC, the leading Sharia compliant saving scheme, has announced the launch  of a new dedicated Customer Service Centre for its Skycourts project. This Unit will operate as a single point of contact for all updates, queries and general communications in relation to the Skycourts project.
Mohanad Alwadiya, Project Director of Skycourts LLC, said: “The Skycourts handover process to homeowners   will begin in the third quarter of 2010. With construction progressing at a accelerated pace to meet the expected delivery date, the Skycourts Customer Service Centre is gearing up for the handover process  that will be done with a phased approach depending on the completion of the towers.
The newly appointed Skycourts customer service team will also be in-charge of facilitating and supervising all resale, lease transactions and upon request, can also handle the required transactions with the Dubai Land Department and DEWA on behalf of customers.
“The centre is staffed by a highly experienced team of professionals who are dedicated to provide Skycourts customers with all the information and ensure an efficient and hassle free property handover process along with a suite of post handover services,” added Alwadiya.
The new team has already established various communication channels for Skycourts homeowners such as: the call centre, to contact any of the Skycourts customer service consultants on 600-5222-60 or they can visit  the revamped interactive and user-friendly Skycourts website www.skycourtsdubai.com, which will allow customers to chat live with a consultant, express an opinion via the official Skycourts forum, access weekly project progress updates and even list their properties for sale or lease.
Additionally, the Skycourts team has already commenced many initiatives for the benefit of Skycourtshomeowners, such as facilitating the leasing or reselling of their apartments to securing anchor retail tenants.
Skycourts project is a pioneering AED 1.4billion (US$400m) residential development in the heart of Dubailand. The project includes over 2,800 apartments in six towers and residents will enjoy facilities such as a swimming pool, health club, restaurants and commercial retail space, in one of the prime locations of Dubai.