Batelco, the Kingdom’s leading integrated telecommunications provider, has successfully rolled out the Next Generation Network (NGN) in Diploamt and Manama areas during December. The whole process went smooth and trouble free, which reflects the high level of professionalism that Batelco engineers and technicians enjoy.
NGN services facilitate triple play (Voice, Data & Video) on a single line which traditionally only carried voice telephone services. The service will allow new customers to connect to Batelco Broadband Internet within one day, from a process that usually took two weeks prior to migration.
“Our team of engineers and technicians, headed by Batelco GM Network & IT Ebrahim Zainal, have shown high level of professionalism and dedication that led to smooth and flawless migration to the state-of-the-art network,” said Batelco General Manager Media & Government Relations Ahmed Al Janahi.
We take this opportunity to remind our customers that they can phone 17881188 for internet related issues, 121 for fixed line or technical issues or 196 for general enquiries.
Batelco would like to thank customers for their cooperation and understanding during the upgrade activities.
The NGN migration project, which will be completed soon, will put Batelco’s customers among the best connected in the world and will make Bahrain the first country in the world with complete country-wide Broadband access.
About Batelco
Bahrain Telecommunications Company (Batelco) is the leading integrated communications’ provider in the Kingdom of Bahrain and a significant force among the regions key telecommunications players.
Batelco serves both the corporate and consumer markets in the most liberalised and competitive environment in the Middle East, and remains committed to delivering cutting-edge telecommunications to its customers in Bahrain and the MENA region. The Company’s management and staff are driven by an enthusiasm for delivering the best customer experience based on innovation, affordability and reliability of products and services.
Batelco offers complete, end-to-end telecommunications solutions for its residential, business and government customers. The comprehensive solutions portfolio covers mobile services, international roaming, Broadband Internet, satellite services, WiFi, and MPLS IP-VPN based network services utilising our Next Generation all IP Network providing Datacoms services over fixed and wireless platforms in addition to managed services including systems integration and management.
Batelco has invested US$1.4 billion in Bahrain’s telecom infrastructure since 1981, including significant investment in NGN (Next Generation Networks) infrastructure which has reinforced the Kingdom’s position as a leading communications hub. The Company’s shares are listed on the Bahrain Stock Exchange with a total capitalisation of approx US$ 3.1 billion as of June 2008.
With an ongoing strategy to grow overseas, the Batelco Group incorporates joint venture operations in Jordan, Kuwait, Yemen, Saudi Arabia and Egypt.