A delegation from Dubai eGovernment recently visited the General Headquarters of Dubai Police to be familiarized with the successful launch of the upgraded version of its personal custody system, a project which was inaugurated by Lieutenant General Dhahi Khalfan Tamim, Commander in Chief of Dubai Police, in 2006.
The delegation was led by Mohammed Karzoun, Director of Government Resource Planning (GRP) Systems at Dubai eGovernment, whose specialists oversaw the design of the system and linking it with the GRP network. The delegation began its visit with a tour of the personal custody store based at the general headquarters to be familiarized with the services it provided. The visit reflects Dubai eGovernment’s commitment to helping Dubai Police avail of the benefits of the GRP facilities, which have been instrumental in raising the resource management and performance efficiencies of government departments.
“Dubai Police has been a pioneering adopter of eTransformation initiatives among the emirate’s government entities. It was in fact the first in the Arab world to implement eServices in police work. Its leadership has been very keen to apply the latest means of technological support through the general directorate for eServices. Through our visit we would like to express our appreciation of and support for the leading role of Dubai Police in promoting the best eTransformation applications and practices in the world, especially GRP systems, as this will take us a step closer to achieving institutional excellence, reinforcing transparency and administrative and service-related decentralization in the process of pursuing comprehensive development,” said Karzoun.
“We focused on the most notable developments and upgrades undergone by the services provided by the General Department of Services and Supplies. We were also familiarized with Dubai Police’s requirements for developing infrastructures and adding more systems so as to be fulfilled for enhancing the level of GRP-enabled services. We plan to further expand the implementation of GRP systems in order to enhance co-operation among government departments and realise the long awaited e-integration in line with the vision of H.H. Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai,” he added.
Brigadier General Mohammed Saeed Bakheet, Deputy Director of Dubai Police’s General Department of Services and Supplies, said: “We highly appreciate the efforts exerted by Dubai eGovernment to provide us with the necessary infrastructures to implement the GRP systems. This will help our human resources provide swift and efficient services. Our employees feel comfortable using the upgraded version and its automated functions. Dubai eGovernment has helped us save time and cost required for implementing the personal custody system. By fully automating the personal custody procedures, we are able to complete each transaction in only two minutes. This has encouraged us to work more closely with Dubai eGovernment to enhance the performance and productivity of our eServices.”
The GRP systems implemented by Dubai eGovernment for 29 government entities, which cover around 25 integrated systems, form the backbone for the efficient management of the basic resources of Dubai Government departments. They are used to manage human resources, payroll, finance, procurement and storage, and asset management. They also support the recruitment process and transactions with government agents and suppliers, and enable government employees to efficiently perform their duties by providing a wide range of integration and supplementary reports. Dubai eGovernment is keen to implement these systems and train government employees in their use as part of its commitment to helping realize Dubai’s Strategic Plan 2015, which aims for governmental excellence and the development of an integrated knowledge-based community.
