Dubai Bank wins two awards at International Islamic Finance Forum
Bank’s retail banking activities receives industry recognition
Bags awards for innovative credit card and multi-channel banking strategy
Dubai Bank today announced its win of two awards at the International Islamic Finance Forum (IIFF), held at the JW Marriott on April 26, 2009. The awards, developed to acknowledge the pioneers and leaders in the fast-developing Islamic Banking industry, recognised the significant contribution made by Dubai Bank in the areas of “Alternate Channels in Islamic Banking,” as well as “Innovation in Card Application” for 2009.
The IIFF Awards aim to promote excellence in Islamic finance and recognise significant contributions made by individual financial institutions to the most important developments in the Islamic financial sector. Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum was among the key dignitaries attending the IIFF Awards.
As the only organization to win two of the 11 fiercely contested categories, the awards were a clear recognition of Dubai Bank’s success and commitment to deliver innovative Sharia-compliant solutions to its customers. The award for Card Application Innovation recognises the Dubai Bank Covered Card, which also won the coveted “Best Islamic Credit Card” Award at Banker Middle East Product Awards 2009 earlier in the year.
“We are very pleased with the recognition of our contribution to the field of Islamic Finance through our winning the IIFF awards. Our success underscores Dubai Bank’s commitment to providing our customers the best in innovative Sharia-compliant financial services,” said Mohamed Amiri, Head of Retail Banking for Dubai Bank, accepting the awards. “We became the first bank in the region to introduce Mobile Banking, our internet banking solutions are extremely robust and we continued to augment our alternate channels with the addition of ATM and CDM machines across the UAE in 200. Further, our covered Card remains an innovative card solution. We will continue to maintain our focus on innovation, and during 2009, we look forward to building on our past performance.”
He added that Dubai Bank is fully committed to the development of a comprehensive network of alternative channels, designed to suit the needs of the busy consumer. The bank’s multi-channel strategy focuses on continuous investment in state-of-the-art technology to bring innovative, secure and customer-centric services across all e-channels. Today Dubai Bank offers a full range of e-channels including Tele-Services, Online Banking, Mobile Banking, Short Message Alert (SMS) & Request Services, as well as Self Service Terminals at Branch and offsite locations, offering superior services that make banking more flexible, convenient and accessible for the customer.
