DAMAC Properties further extends commitment to customers with ISO 9001:2000 accreditation from DET NORSKE VERITAS

Published January 8th, 2007 - 12:43 GMT
Al Bawaba
Al Bawaba

DAMAC Properties, luxury lifestyle provider and the region’s largest private sector developer, further strengthened its commitment towards its customers with ISO 9001:2000 accreditation. This accreditation is for the marketing, sales, property development and customer relationship management functions at DAMAC Properties. Mr. Hussain Sajwani, Chairman and Founder of DAMAC Holding, and Mr. Peter Riddoch, CEO of DAMAC Properties, received the certificates from Mr. Eivind Grostead, Regional Manager of DET NORSKE VERITAS (DNV), and Mr.Khurram Zia, Sales Manager for the GCC Management Systems Certification Services, DNV.

Headquartered in Norway, Oslo, DNV is a world leading provider of certification, verification, and assessment services with more than 80 national accreditations and 50,000 customers. DNV has worked internationally since 1867 and has established approximately 300 offices in 100 different countries.

“We are delighted and proud to have received this ISO 9001:2000 accreditation from DNV, an internationally acclaimed organization for quality. This has further strengthened our position in terms of marketing, sales, CRM and property development,” said   Mr. Sajwani, Chairman of DAMAC Holding. .

In line with the government’s introduction of freehold ownership, DAMAC was the first to introduce iconic properties on all the freehold master planned development launched by Dubai and Abu Dhabi governments. Throughout the spectrum of 52 buildings launched to date, DAMAC Properties provides a luxury lifestyle that is second to none.

The total value of DAMAC Properties’ projects is over US$4 Billion. It is a subsidiary of DAMAC Holding established in 1982. “Being the first private sector company to make a commitment to Dubai’s real estate market, DAMAC Properties has become the market leader with a strong sales record to its credit,” added Mr. Sajwani.

“World class quality standards lay solid foundations for building a luxury brand like DAMAC Properties. This luxury brand development process is time consuming; however we have accelerated the process through our commitment, our marketing and sales force and world class customer service.  The success that we have achieved in such a short span of time is due to the world class quality standards that we have adopted from day one. DNV’s accreditation is yet another confirmation of our dedicated attention to global quality standards,” said Peter Riddoch.

With the introduction of DAMAC’s first-of-a-kind CRM initiative – ‘Velvet Service’, the company has set the highest benchmark in luxury within UAE’s property marketplace. Through this initiative, the company’s sales consultants will meet customers in Dubai and Abu Dhabi and address enquiries about its properties within these two cities and also across the region within 24 hours.

In downtown Amman, Jordan, DAMAC Properties has already introduced three projects out of four at thenew Abdali development area,.  The first two projects, ‘The Heights', a 35-storey tower, and ‘The Lofts’ an 8-storey residential development adjacent to the tower, were completely sold out in record time. The third project called ‘The Courtyard’ was unveiled this month.


The company also launched a $3.5 billion exquisite mixed-use project within Trumpet Bay region located in the Tanggu District, Tianjin, People’s Republic of China, as well as a $400 Million 14-building spectacular real estate venture within Lusail’s Fox Hills community in Doha.

Luxury lifestyle provider and the region's leading private sector developer, DAMAC Properties, won three prestigious awards at the CNBC Arabian Property Awards 2006. Property developer bagged the best development award for ‘Oceanscape’, best architecture award for ‘Ocean Heights 2’ and the best website award for the company’s website – www.damacproperties.com.  In 2005, the property company was honored with three prestigious Bentley International Awards in the categories of - Best UAE Development for Marina Terrace, Best Architecture for Ocean Heights-1 and Best Developer website at a ceremony in London.

 

ABOUT DAMAC PROPERTIES:
DAMAC Properties is part of DAMAC Holding. The company was established in 1996 and has grown into one of the most successful residential, leisure and commercial developers in Dubai and the Middle East, and is expanding rapidly into North Africa, Jordan, Lebanon, Qatar and the Far East. The company’s portfolio of 52 towers is worth over AED15 billion. By partnering with world renowned architects and designers, DAMAC Properties aims to develop schemes that include residential, commercial and leisure facilities that will create an integrated community. The company’s schemes are located in the most desirable and exclusive locations and the homes are built to a high quality specification that has become synonymous with the group. Driven by a passion for excellence, DAMAC Properties manage all their projects from start to finish. The company’s diverse range of expertise allows them to control their land purchase activity, appointment of architects and designers, construction and sales and after sales service. In addition to support services provided by their Dubai headquarters, the company’s comprehensive Customer Care Program provides solutions through its vast regional network with offices in the UK (London, Manchester and Glasgow), UAE, Iran, Russia, Jordan, Lebanon and Qatar. DAMAC Holding has grown over the years from a specialist catering company established in 1982, into a multi-billion dollar corporation to become one of the largest organizations in the Middle East. For further information, please refer to www.damacgroup.com and www.damacproperties.com.