Hilton Worldwide and Accenture announce multi-year technology services agreement

Press release

Published December 26th, 2010 - 04:00 GMT

Al Bawaba

Accenture and Hilton Worldwide announced today a multi-year agreement to provide the global hospitality company with application development and support services for its property management systems and multi-brand, transactional websites covering more than 3,600 hotels worldwide. As part of the agreement, Accenture will also be supporting Hilton Worldwide with a global service desk for the company's hotels.

"We are excited to welcome Accenture, one of the world's leading technology companies, to the Innovation Collaborative," said Robert Webb, Hilton Worldwide's Chief Information Officer. "Accenture's global experience in the hospitality industry and existing knowledge of Hilton Worldwide's systems will allow us to further explore our next-generation system capabilities."

This agreement makes Accenture a founding member of the Hilton Worldwide Innovation Collaborative, a consortium of technology leaders working together to deliver cutting-edge solutions for varied business needs. With its partners, Hilton Worldwide will enhance its operational efficiencies and continue to provide a world-class experience for guests.

"We are proud to support Hilton Worldwide's global network as the newest member of their Innovation Collaborative," said Michael Boushka, Accenture's North America Transportation and Travel Services Lead. "We will leverage our leading-edge services to strengthen the company's technological capabilities and improve efficiencies, while freeing up Hilton Worldwide's workforce to concentrate on innovating in the hospitality arena."

This work will be performed across Accenture's Global Delivery Network. Accenture will deliver the services in collaboration with Avanade, a business technology services provider majority owned by Accenture that connects insight, innovation and expertise in Microsoft technologies to help customers realize results.

Financial terms of the agreement were not disclosed.

For more information, visit www.accenture.com and www.hiltonworldwide.com.

Background Information

Hilton Worldwide

Ten brands. 91 countries. 3,800 hotels. 630,000 rooms. Countless opportunities to delight.

An open door. A welcoming smile. An exceptional experience. That's what we offer the millions of travelers who stay with us every year. And we never forget the reason we're here: to delight our guests, team members, and owners alike. We're Hilton Worldwide. Welcome.

Company Profile

Accenture

Accenture is a global management consulting, technology services and outsourcing company, with approximately 204,000 people serving clients in more than 120 countries.

Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.

The company generated net revenues of US$21.6 billion for the fiscal year ended Aug. 31, 2010.