Salesforce

Government agencies face increasing pressure to improve responsiveness, efficiency, and productivity amid staffing shortages and rising public expectations. That’s why Salesforce today launched Agentforce for Public Sector to augment government workers with digital labor — a digital workforce of intelligent AI agents — that can autonomously handle complex and time-consuming tasks while staying within defined guardrails. With Agentforce for Public Sector, government agencies can use AI agents to assist employees and constituents, speeding up government responsiveness, enabling better support for the public, simplifying enforcement, and reducing risk for government workers ...